Privacy Policy

Last updated: December 2025

Important Note

This privacy policy covers only data collected through our website and account system. The Flute application itself is largely open source—you can review the code to understand what data it handles and how.

What We Collect

When you create an account on flut.live, we collect:

  • Email address - Used for account authentication and important service notifications
  • Password - Securely hashed and never stored in plain text
  • Username - Your chosen display name

How We Use Your Data

Your account information is used solely for:

  • Authenticating your identity when you log in
  • Sending account-related emails (password resets, security alerts)
  • Managing your license and subscription (if applicable)

Application Data & Encryption

The Flute application uses end-to-end encryption for all communication between your devices. We don't have access to your encrypted traffic.

Logging is entirely controlled by you. The application includes optional diagnostic logging features that you can enable or disable. When enabled, logs are stored locally on your machine—never transmitted to our servers unless you explicitly share them for support purposes.

Open Source & Transparency

Everything except our licensing system is open source. You can review the code to verify our privacy and security claims. We believe transparency is essential for trust, and we're always working to improve our security practices.

Data Sharing

We do not sell, rent, or share your personal information with third parties. Period.

Data Retention

We retain your account information as long as your account is active. If you delete your account, your personal data is permanently removed from our systems.

Your Rights

You have the right to:

  • Access your personal data
  • Request corrections to your data
  • Delete your account and associated data
  • Export your data

Security

We use industry-standard security measures including encryption, secure password hashing (bcrypt), and HTTPS for all connections. We're constantly improving our security posture and welcome responsible security disclosures.

Changes to This Policy

We may update this privacy policy from time to time. Significant changes will be communicated via email to registered users. Continued use of our service after changes indicates acceptance of the updated policy.

Contact

Questions about this privacy policy? Contact us at info@solutiodei.com

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